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L i v i n g

Purpose

These Terms & Conditions explain the basic rules for using the Qdot Living website, placing orders, purchasing products, receiving services, and interacting with Qdot Living.

Applies To

By using the Qdot Living website, placing an order, creating an account, joining Qdot Family, or communicating through official Qdot Living channels, the customer agrees to these Terms & Conditions and related policies.

Use of Website

  • Customers should use the website only for lawful personal or business purchasing purposes.
  • Customers should not misuse the website, attempt unauthorized access, interfere with website functionality, or upload harmful content.
  • Qdot Living may update, suspend, restrict, or modify website features, pages, prices, offers, product displays, or availability at any time.

Product Information

Qdot Living aims to provide clear product information, including product images, dimensions, materials, finishes, colors, prices, and service details. However, slight variation may occur due to photography, lighting, screen settings, production batches, finish behavior, or material characteristics. Customers should review dimensions and room access before ordering.

Pricing and Availability

  • Prices are shown in Pakistani Rupees unless stated otherwise.
  • Product prices, delivery charges, installation charges, promotions, and offers may change without prior notice.
  • Qdot Living may cancel or correct an order if a product is wrongly priced, unavailable, incorrectly listed, or affected by a technical or system error.
  • An order is confirmed only when accepted by Qdot Living through order confirmation, payment confirmation, or customer support confirmation.

Orders, Delivery, Returns and Warranty

All orders are subject to Qdot Living's Order, Payment & Cancellation Policy, Delivery & Installation Policy, Return & Refund Policy, and Warranty & Guarantee Policy. These policies should be read together as part of the purchase terms.

Account and Customer Information

Customers are responsible for providing accurate account, delivery, contact, and payment information. Qdot Living is not responsible for delays, failed deliveries, or communication issues caused by incorrect or incomplete customer information.

Intellectual Property

All website content, product names, images, designs, layouts, brand messages, graphics, logos, text, and visual material are owned by or licensed to Qdot Living. They may not be copied, reused, modified, or published without written permission.

Limitation of Liability

Qdot Living aims to provide dependable products and service. However, Qdot Living will not be responsible for indirect losses, loss of opportunity, loss of business, personal inconvenience, third-party service issues, delays beyond reasonable control, or damage caused by customer-side misuse or unsafe site conditions, except where liability cannot be limited under applicable law.

Policy Updates

Qdot Living may update these Terms & Conditions and related policies from time to time. Updated policies will apply from the date they are published on the website, unless otherwise stated.

Governing Law

These Terms & Conditions are intended for Qdot Living operations in Pakistan and shall be interpreted in accordance with applicable laws of Pakistan, subject to final legal review before publication.

FAQs

The Terms & Conditions explain customer responsibilities, policies, and service rules.

Yes. All purchases are subject to the applicable Terms & Conditions.

Yes. Policies and service terms may change over time.

Prices, taxes, delivery charges, and discounts should be confirmed during checkout.

Yes. Some terms may differ depending on product type or service requirements.

Availability depends on stock, logistics, and operational conditions.

Order acceptance and cancellation are subject to operational review and policy terms.

Yes. Promotions and discounts may include specific terms and eligibility rules.

Customers can review policy pages directly on the website.

Customers can contact Customer Care for policy or order-related questions.