A missing fitting, worn mechanism, or damaged component should not automatically mean replacing an entire piece of furniture. Qdot Living's spare parts support is designed to help identify suitable replacement components, restore normal function where practical, and extend the useful life of eligible furniture.
Availability depends on the product, model, manufacturer, age, component type, and current supply. Our team will review the information you provide, check compatibility, and explain the available options before you place an order or approve any related service.
The more accurately we can identify your furniture, the more confidently we can match the required component. Your order number, product label, and clear photographs are the best place to begin.
Compatibility checksWe review the product reference, model, and visual details before confirming that a part is suitable for the intended furniture. |
Product-aware guidanceOur team helps distinguish between a replaceable component, an adjustment issue, and a concern requiring inspection or repair. |
Warranty coordinationIf the request may relate to a covered defect, we can direct it through the appropriate warranty assessment process. |
Chargeable optionsFor requests outside warranty, available parts and related delivery or installation charges are explained before confirmation. |
Safer replacementWhere a component affects stability, structure, or safe operation, we identify whether professional fitting or further assessment is required. |
Longer product lifeA suitable replacement component can help preserve furniture function and reduce unnecessary replacement or waste. |
The range varies by product and supplier. Depending on availability and compatibility, replacement components may include:
Assembly hardwareBolts, screws, nuts, washers, dowels, brackets, connectors, and other product-specific fittings. |
Doors and drawersHinges, runners, drawer slides, catches, dampers, handles, locks, and compatible adjustment components. |
Support componentsLegs, feet, levellers, glides, centre supports, bed slats, and selected frame components. |
Shelving and storageShelves, shelf pins, rails, hanging rods, dividers, and selected internal storage fittings. |
Seating componentsSelected seat legs, connectors, mechanisms, cushion inserts, covers, or upholstery components where separately supplied. |
Specialist componentsSelected lighting, motorised or electrical accessories only where the exact approved part and suitable service are available. |
Some components are integral to a product, supplied only as part of a complete assembly, restricted for safety reasons, or no longer manufactured. Decorative finishes and natural materials can also vary between production batches. If the exact part is unavailable, we will review whether an approved equivalent, a larger replacement assembly, a repair, or another practical solution can be considered.
Do not substitute improvised hardware for structural, load-bearing, anti-tip, reclining, motorised, or other safety-related components. Use only a confirmed compatible part and professional fitting where advised.
Where available, the replacement may be an original component from the product manufacturer. If an original part has been revised, superseded, discontinued, or is unavailable, an approved compatible alternative may be proposed. We will explain any known differences in specification, appearance, fitting, or price before confirmation.
